Shipment, Package/s Collection from Customs, Transportation and Storage

  1. The SBP capsules require an import permit by each country’s authority.
  2. Once the SBP capsules shipment arrives at your country’s port of entry, the shipment company will inform you of the arrival of the shipment.
  3. It is the sole responsibility of the customer to take all required actions in order to release the incoming SBP capsules shipment, including any local payments associated with these actions.
  4. Once you receive the SBP packages, please make sure that the SBP capsules are physically untouched and not broken. If the SBP capsules were damaged during the shipment, please contact the BioCastle technical support team.
  5. The SBP capsules packages should include the following documents: Tax invoice and receipt, transportation papers, product information and safety (Doc. Type A) and the user guideline (Doc. Type B). If additional documents are required, please contact the BioCastle technical support team (
  6. The customer should prevent physical/mechanical damage to the SBP capsules during transportation and storage of the SBP capsules package/s. In addition, the SBP packages must not be exposed to extreme temperatures during package transportation. They packages must be kept at temperatures between 2°C-30°C. Long-term storage of the SBP packages should take place in a temperature range of 4°C-25°C (optimum 4°C). 


Infrastructure required for SBP capsules implementation

  1. The SBP capsules are introduced by using a perforated cage attached to a crane (both are defined as the introduction device). The perforated cage is aimed to prevent the escape of SBP capsules into the host medium. The introduction device is aimed to allow us to control the SBP implementation site and simplifies the operational activity associated with the SBP capsules.
  2. A sample of the outline design of the introduction device can be found and downloaded from the BioCastle web page (
  3. It is strongly recommended to establish the introduction device prior to the arrival of the SBP capsules.
  4. Each introduction device is suitable for hosting 10,000 SBP capsules. Several introduction devices might therefore be required when the bio-treatment includes more than 10,000 SBP capsules that are used simultaneously.
  5. Our best experience is to establish the introduction devices on the bridges as presented on our webpage.

SBP capsules operational activity

  1. The SBP capsules operational activity includes two main activities once a month: A. Washing the old and active SBP capsules within the perforated cage/s as well as the perforated cage/s itself. B. Adding new SBP capsules into the perforated cage/s. Please note that this action should be completed within a few minutes (10-15 min) in order to avoid drying which may result in loss of the old active capsules’ activity. The old capsules will eventually degrade into sugar and therefore do not need to be removed.
  2. Two parameters must be taken into account when calculating the number of SBP capsules that should be added each month: A. The purchased treatment period. B. The number of calculated SBP capsules from the received quota. For example, if the purchased treatment period is 6 months and the number of required SBP capsules is 120,000, this means that 20,000 SBP capsules must be added each month. It this case two introduction devices are necessary, where each will introduce 10,000 additional SPB capsules once a month.

Important note: If you have any questions regarding the use of the SBP technology, please do not hesitate to ask our technical support team.

Do not open the plastic bag if the SBP capsules were physically damaged during transport. In this case please contact BioCastle technical support (

The SBP capsules should be used in a closed perforated cage that encases them. The SBP capsules should be kept in the perforated cage during the entire period of use.

BioCastle uses only microorganism cultures that are non-pathogenic to humans for the encapsulation procedure (biological hazard class 1 – BL-1 category).

The bacterial or yeast or fungi cultures are encapsulated in a dry state and therefore are not active (dormant). They will remain inactive as long as they are kept dry. Once water enters the SBP capsules, the microorganisms within the capsule become viable and active.